All Systems Operational

Uptime over the past 90 days. View historical uptime.
Support Channels Operational
90 days ago
100.0 % uptime
Today
Text support Operational
90 days ago
100.0 % uptime
Today
Phone support Operational
90 days ago
100.0 % uptime
Today
Email support Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.97 % uptime
Today
Marketing website Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Patient Portal Operational
90 days ago
99.91 % uptime
Today
Medical Team Chat Operational
90 days ago
100.0 % uptime
Today
Upstream Availability Operational
90 days ago
100.0 % uptime
Today
Upstream vendors Operational
WorkOS AuthKit Operational
AWS elasticache-us-east-1 Operational
AWS s3-us-standard Operational
Heroku Operational
WorkOS Dashboard Operational
WorkOS SSO Operational
WorkOS Directory Sync Operational
Google Cloud Platform Google Cloud Bigtable Operational
Cloudflare Workers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 28, 2026

No incidents reported today.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026
Issues accessing patient portal
Resolved - This incident has been resolved.
Mar 19, 16:28 EDT
Identified - We have confirmed that an upstream provider is impacting some services in the patient portal. We are continuing to monitor the situation and work with our providers to resolve the problem as quickly as possible.
Mar 19, 10:21 EDT
Investigating - One of our upstream providers is experiencing a service issue that may result in intermittent issues accessing the Patient Portal and MedChat.

We're actively monitoring the situation and working with our upstream provider to identify and fix the source of the service interruption.
Mar 19, 10:20 EDT
Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

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